If you are having trouble downloading because you don't have the option to "right-click," please try the steps below.
For Mac: Press the control key. Press and hold the Control (Ctrl) key while you click the mouse button.
For iPhone or Android: Try pressing and holding to get a list of options for a link, etc. From there select to save link.
If these options don't work for you to download, please contact support with the device type, version and browser you are using. Please also let us know if you are receiving any specific messages when the download doesn't work. From there we can get more specific instructions to help you out.